Safety Tips & Guidelines
Your safety is our priority. Learn how to protect yourself as a buyer or seller on NPXORA and build trust through informed decisions.
Important to Know
NPXORA is a connection marketplace that brings buyers and sellers together. We are not a payment intermediary, and transactions occur directly between users. Safety is a shared responsibility between you and your transaction partner.
This page provides essential education to help you develop safe habits and routines. Remember: always prioritize your personal safety over convenience. Trust your instincts, and if something feels wrong, walk away.
General Safety Principles
These principles apply to all users, whether you're buying or selling. Follow them consistently to stay safe.
Always Meet in Public, Well-Lit Locations
Choose high-traffic areas where there are other people around. Avoid isolated or poorly lit locations.
- Shopping centres
- Petrol stations with CCTV
- Busy cafés or restaurants
- Police station car parks
- Bank branches
- Public transport hubs
Never Rush a Transaction
Take your time to inspect items, verify details, and feel confident about the transaction. Pressure tactics are a red flag.
- Fake urgency ("Selling today only")
- Pressure to decide immediately
- Requests to move off-platform quickly
- Rushing through inspections
Never Share Sensitive Information
Protect your personal and financial information at all times. Legitimate transactions don't require this.
- OTPs (One-Time Passwords)
- Passwords or login credentials
- Personal ID details
- Bank login information
- Credit card numbers
Trust Your Instincts
If something feels off or uncomfortable, trust that feeling. Your safety is more important than any transaction.
- Evasive or unclear answers
- Reluctance to meet in public
- Aggressive or rude behaviour
- Inconsistent stories
- Requests to hide the transaction
Buyer Safety Guidelines
As a buyer, you have specific responsibilities to protect yourself from fraud and ensure fair transactions.
Inspect Before You Pay
Never send money before inspecting the item in person. Verify that the item matches the listing description, is in the condition described, and functions as advertised.
- Test all features and functions thoroughly
- Take photos or videos of the item's condition
- Ask questions about history, repairs, or issues
- For vehicles, verify registration and ownership documents
Avoid These Payment Methods
Certain payment methods offer no protection and are commonly used in scams. Avoid them entirely.
Cannot be reversed once sent
No buyer protection; seller can claim non-receipt
Irreversible; no protection for buyers
Risk of non-delivery or fraud
Common Buyer Scams to Watch For
Seller asks you to pay extra and refund the difference. You pay, but the overpayment is fraudulent.
Prices significantly below market value are often bait-and-switch scams or stolen goods.
Sellers who immediately ask to move to WhatsApp, email, or other channels may be trying to avoid platform protections.
Sellers claiming to be verified or asking you to verify their identity through external links are likely scammers.
Bring Support & Meet During Daylight
Never meet alone. Bring a trusted friend or family member, especially when meeting strangers or buying high-value items.
- Meet during daylight hours (morning or early afternoon)
- Bring a friend or family member
- Tell someone where you're going and when you'll be back
- Keep your phone charged and accessible
Seller Safety Guidelines
As a seller, protect yourself by following secure transaction practices and maintaining control of your assets until payment is confirmed.
Meet in Public, Never at Home
Always meet buyers in public locations. Never invite strangers to your home or business premises.
- Police station car parks
- Shopping centre entrances
- Bank branches
- Busy petrol stations with CCTV
- Public transport hubs
Accept Secure Payment Methods
Use payment methods that are traceable and secure. Avoid cash when possible, and always count carefully if you do accept it.
- Bank transfers (traceable and reversible if fraud is detected)
- Mobile payment apps with buyer protection
- Cash (if you must) — count carefully in a safe location
- Keep receipts and proof of payment
Never Release Goods Before Payment Clears
Wait for payment to be confirmed and cleared before handing over the item. This protects you from payment fraud.
- Don't hand over items for cheques that haven't cleared
- Don't accept promises of payment "later"
- Don't allow test drives without payment
- Confirm payment has cleared before releasing goods
Protect Your Privacy
Share only necessary information and keep communication on the platform where possible.
- Don't share your home address unless absolutely necessary
- Keep communication on-platform (use NPXORA messaging)
- Never share personal ID or financial details
- Keep proof of sale for your records
End Meetings Immediately If...
Your safety comes first. If a buyer shows any of these signs, end the meeting immediately.
- Aggressive or threatening behaviour
- Attempts to pressure you into lowering the price significantly
- Suspicious or evasive behaviour
- Attempts to inspect the item alone or in private
- You feel unsafe or uncomfortable for any reason
Safe Meeting Locations
Choosing the right meeting location is critical for your safety. These locations are recommended because they have high visibility, CCTV coverage, and other people present.
Recommended Locations
- ✓Police Station Car Parks — Official, safe, monitored
- ✓Shopping Centre Entrances — High foot traffic, CCTV
- ✓Bank Branches — Professional, secure, monitored
- ✓Busy Cafés or Restaurants — Witnesses, public setting
- ✓Petrol Stations with CCTV — Monitored, well-lit
- ✓Public Transport Hubs — Busy, monitored areas
Locations to Avoid
- ✗Private Homes — Isolated, no witnesses
- ✗Empty Car Parks — Isolated, no help nearby
- ✗Isolated Roads — No witnesses, hard to escape
- ✗Night-Time in Low-Traffic Areas — Poor visibility, fewer people
- ✗Alleyways or Side Streets — Isolated, no CCTV
- ✗Unfamiliar Locations — Scout the area first
Payments & Financial Safety
NPXORA does not hold or guarantee payments. Transactions occur directly between users. Understand your payment options and protect yourself from financial fraud.
Agree on Payment Method Beforehand
Discuss and confirm the payment method before meeting. This prevents misunderstandings and gives both parties time to prepare.
- Confirm payment method in messages on the platform
- Agree on exact amount and any additional costs
- Discuss timing (payment before or after inspection)
- For large amounts, consider bank transfer for traceability
Payment Methods to Avoid
No buyer protection; seller can claim non-receipt. Impossible to reverse.
Transactions are irreversible. No protection for buyers. High risk of fraud.
Cannot be reversed once sent. High risk if seller is fraudulent.
Risk of non-delivery or receiving counterfeit goods.
The Overpayment Scam
This is one of the most common scams. Here's how it works:
1. Scammer asks you to pay more than the agreed amount
2. They claim they'll refund the difference later
3. You pay the full amount
4. The payment is fraudulent or they disappear without refunding
✗ Never pay more than the agreed amount. Ever.
Keep Records
Always keep proof of your transactions. This protects you if disputes arise.
- Save all messages and communications
- Take photos of items before and after purchase
- Keep receipts and payment confirmations
- For vehicles, keep registration and ownership documents
Online Safety & Scams
Protect yourself from online fraud and phishing attempts. NPXORA will never ask for sensitive information through messages.
Phishing & Fake Emails
Scammers often impersonate NPXORA to steal your credentials. Be cautious of:
- Emails asking you to "verify your account"
- Links asking you to confirm payment details
- Messages requesting passwords or OTPs
- Suspicious links from "support" or "admin"
✗ NPXORA will never ask for passwords or payment details via email or messages.
Verification Code Requests
Never share your OTP (One-Time Password) or verification codes with anyone, including NPXORA staff.
- NPXORA staff will never ask for your OTP
- Verification codes are for your account only
- If someone asks for your OTP, they are trying to access your account
- Report suspicious requests immediately
Impersonation & Fake Profiles
Scammers create fake profiles to impersonate legitimate sellers or NPXORA staff.
- Check seller verification status and reviews
- Look for official NPXORA badges or verification marks
- Be suspicious of newly created profiles with no reviews
- Report suspicious profiles immediately
Vehicle Transactions
Buying or selling vehicles requires extra caution. Follow these guidelines to protect yourself from fraud and ensure a safe transaction.
Verify Vehicle Details
Always verify that the vehicle matches the listing and that all documents are legitimate.
- Check VIN (Vehicle Identification Number) against registration
- Verify registration documents and ownership
- Check for outstanding loans or liens
- Inspect the vehicle for damage or signs of accidents
Test Drive Safety
Never take a test drive alone. Always bring a trusted friend or family member.
- Bring a friend or family member on test drives
- Hold the keys during inspection
- Test all features (brakes, lights, wipers, etc.)
- Meet near registration offices or police stations
Common Vehicle Scams
Mileage is rolled back to make the vehicle appear newer. Check service records.
Always verify ownership and registration. Check for stolen vehicle alerts.
Request inspection reports and service history. Look for signs of repairs.
Verify all documents with relevant authorities. Don't accept digital copies only.
Reporting & Support
If you encounter suspicious activity, fraud, or feel unsafe, report it immediately. NPXORA is committed to investigating and taking action.
How to Report Suspicious Users
If you encounter a suspicious user, report them through the platform:
- Go to the user's profile
- Click the "Report" button
- Select the reason (fraud, scam, harassment, etc.)
- Provide details and evidence
- Submit your report
Emergency Situations
If you are in immediate danger or witness a crime:
Contact Local Emergency Services Immediately
Call your local police or emergency number (e.g., 911, 999, 112)
Do not wait. Your safety is the priority.
Contact NPXORA Support
For non-emergency issues, contact NPXORA support:
Email: [email protected]
Phone: +977-1-NPXORA-1
Help Centre: Available on NPXORA platform
We investigate all reports and take appropriate action, including account suspension or legal referral.
Legal Disclaimer
NPXORA is a marketplace platform only. We connect buyers and sellers but do not participate in transactions directly. All transactions occur between users at their own risk and responsibility.
Users accept full responsibility for conducting due diligence, verifying information, and ensuring their own safety. NPXORA provides these guidelines as educational material only and does not guarantee protection from fraud or harm.
By using NPXORA, you acknowledge:
- You have read and understood these Safety Guidelines
- You accept responsibility for your own safety and security
- You will comply with all applicable laws and regulations
- You agree to the NPXORA Terms of Service and Privacy Policy
For more information, please refer to our Terms of Service and Privacy Policy.